- February 23, 2017
WE DO THE JOB RIGHT – GUARANTEED.
We use only high-quality, proven flooring products, and we install them using our own, certified journeyman. It enables us to stand behind our work with the strongest performance promise in the industry: If it isn’t right, we’ll fix it – right away – at our own expense.
WE HAVE CLOUT WITH OUR SUPPLIERS.
Our size (Beatty is one of the largest flooring companies in Canada), plus our stability and reputation for reliability, give us clout with suppliers. They value us as customers. They will bend over backwards to get us the products and other supplies we need for your project – and they often extend discounts and product exclusives to us that other flooring companies do not receive.
THERE IS A SINGLE POINT OF RESPONSIBILITY FOR EVERY PROJECT.
You will always receive our best service and enjoy a hassle-free experience. That’s because we assign specific, proactive project managers to oversee all the details of each project. The project managers are not only there to supervise, but to provide timely information both to you and to our installation teams. The managers are responsible and accountable for your project from beginning to end. Should you ever have any questions or concerns, or need to make last-minute changes to the nature or timing of your project, you can do so easily: Just pick up the phone and talk with your project manager.
FULLY TRAINED AND QUALIFIED INSTALLATION TEAM.
Every installer, project manager and production person at Beatty Floors has taken specific industry mandated training for a thorough understanding of our industry. Our installers go through a government- and industry-certified three-year apprenticeship program, supervised by our full-time journeyman installers, and all training is continuously updated. There are always highly-experienced workers on every project. That is crucial because, throughout this industry, if something is going to fail, it is far more likely due to faulty installation than to faulty flooring products.
FULL-TIME EMPLOYEES. NO SURPRISES.
Every member of every installation team at Beatty Floors is well-trained, dedicated and accountable to Beatty’s strict quality and performance mandate. Our full-time, regular employees are thorough and meticulous, taking great pride in their work. You can rely on them to arrive punctually and work to a consistently high standard.
WE ARE PROBLEM-SOLVERS WITH A REPUTATION FOR BEING REFRESHINGLY BLUNT.
Beatty Floors takes a consultative, no-surprises approach to business. We don’t just install your flooring. We first consult with you to discover what you want in terms of design, convenience and comfort, ease of maintenance, durability and more. We will advise you if what you want cannot be done safely or properly due to location, environmental factors (such as moisture), inherent limitations in the materials, design considerations, time allowed or anything else that would result in a less than completely satisfactory job.
WE DON’T PLAN YOUR JOB OVER COFFEE, ON THE BACK OF A NAPKIN.
We think everything through, planning every detail of every job to make sure nothing gets overlooked. We even plan the cleaning up after each shift, and when the job is finished.
To help us plan even better, we have an experienced, full-time estimator to cost your project accurately. And, a full-time purchaser to monitor our inventory of flooring materials, making sure there are no delays due to running low on vital supplies. In short, we have several layers of internal support to make sure – at every stage – that your job will go as planned.
WHEN YOU CALL US, YOU’LL SPEAK TO A PERSON, NOT INTO VOICEMAIL.
No doubt you’ve had the frustrating experience of being stuck in voicemail limbo. You want to speak with a person – but all you get is automated voicemail or a directory-tree runaround. And, if you do leave a message, there’s no guarantee anyone will call you back. This experience will never happen to you at Beatty Floors. You will get the answers you want, or speak with the person you need. All our representatives, supervisors and project managers have both direct lines and cell phones to make it as easy as possible for you to reach them. Furthermore, every one of them can be easily accessed from our staff page.
WE ARE MEMBERS OF STARNET.
Starnet is the world’s leading commercial flooring partnership. It is made up of over 170 locally-owned, full-service flooring contractors in more than 300 North American locations. With over $2 billion in annual sales, Starnet is the single most influential force in the contract flooring industry. All members adhere to the highest professional standards. Through Starnet, Beatty has tremendous purchasing power and an almost unlimited choice of products for your floors.
WE HAVE A PROVEN TRACK RECORD DATING BACK TO 1929!
With over 86 years of growth and prosperity, combined with thousands of satisfied customers, means that we consistently work to a standard that pleases our clients. Our extensive background enables us to anticipate problems, and to take steps to avert them before they turn into major headaches.